Reference

How 77betbd Handles Your Personal Information

Your account data, payment records and browsing activity on 77betbd are handled with a clear purpose — to run your account, process your bKash, Nagad or Rocket transactions, and keep your access secure.

Account data protectedbKash, Nagad, Rocket payment recordsCookie controls availableData request process clearBangladesh-region eligible users
77betbd How 77betbd Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request access to the data we hold on your account, ask us to correct something, or raise a concern about how your information has been used, our support team handles these requests directly. We aim to respond to data-related queries within a reasonable timeframe. Reach us through the channels below — all of which are monitored for account and privacy matters.

Team online

Live Chat

Open the chat window from your account dashboard. Identify your request as a privacy or data matter so it reaches the right team.

Email Support

Send your data request or privacy concern to our support email. Include your registered account details so we can locate your records.

Account Help Centre

Log into your account and navigate to Account Settings for self-service options including download of your transaction history and cookie preferences.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply security measures to your stored data and account access — including encrypted connections when you log in and when your bKash, Nagad or Rocket payment is processed. Our internal access controls mean that only staff with a legitimate operational reason can view account or payment records. Here is how we approach four areas of data handling that matter to your account.

Payment Data Security

Your bKash, Nagad and Rocket transaction records are stored in encrypted form. We do not store wallet PINs or full mobile banking credentials on our side.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to see which parts of the platform are working well. You can clear or block these through your browser at any time.

Account Retention

We keep your account data while your account is open. After closure, we retain records only as long as required under applicable law, then delete or anonymise them.

Requesting Changes

You can ask us to correct inaccurate account data or request a copy of what we hold. Submit your request via live chat or support email with your account details.

Common Questions About Your Privacy on 77betbd

These are the questions we receive most often about how your personal data is handled, who can see it and what you can do about it. If your question is not here, reach us via live chat or support email.

We collect the details you enter during registration — name, contact number and email — plus the payment method you use, such as bKash, Nagad or Rocket, and the transaction records linked to your account.

Transaction references and amounts are stored so your account history is accurate. We do not store your wallet PIN or full mobile banking login credentials on our servers.

Yes. Contact us via live chat or support email with your registered account details. We will locate your records and provide a copy within a reasonable timeframe.

We do not sell your personal data. We may share data with payment processors like those handling bKash or Nagad transactions, and with service providers who help us operate the platform, under strict data agreements.

We retain account and payment records for a period after closure as required by applicable law in the jurisdictions we serve. After that period, data is deleted or anonymised.

Cookie preferences are managed through your browser settings. You can block or clear cookies at any time. Note that blocking session cookies may affect how your account login and account pages function.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.